Frequently Asked Questions

Check-in time is after 2:00 PM and check-out time is before 10:00 AM.

Payment can be made at the reception. Outside of reception hours payment can via an e-mailed link. Please have a valid credit card attached your booking. Normally payments are made on the day of arrival and are charged automatically via credit card on file.  

Yes, you can make a booking 24/7 on the Wanaka Luxury Apartments website.

Payment is required before arrival and a working credit card must be on file. Payment is generally charged automatically and contactless on the day of arrival.

The reception is open from 9:00 AM to 5:00 PM. Times may change as needed.

You can drop the key in the drop box at the reception or return it inside the reception.

Yes, there are shops and restaurants within a 15-minute walk or a 1-minute drive. If you require a taxi, you can call Wanaka Taxi at 0800 443 5555.

Yes, the pool code is given with the apartment information on the day of arrival.

Yes, daily servicing is available from 9:00 AM to 4:00 PM. If you do not require servicing, please place the "do not disturb" sign on your door.

The one-bedroom apartment has a queen bed and sleeps two guests.

The two-bedroom apartment has two single beds and one queen bed, and sleeps four guests.

The three-bedroom apartment has two queen beds and two single beds, and sleeps six guests.

No, there is no air conditioning in the apartments. Fans are provided in the rooms.

You can call (03) 443 4943. E-mail: or visit us at the reception when open.

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